Cool Solutions of Central Florida

Terms of Service + Privacy & Communications Consent

Effective Date: January 1st, 2026

Welcome to Cool Solutions of Central Florida (“Cool Solutions,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, landing pages, forms, and any services, estimates, or communications we provide.

By accessing our website, submitting a form, requesting service, or providing your contact information, you agree to these Terms.

1) Services & Information

Cool Solutions provides HVAC-related services, including but not limited to service calls, diagnostics, repairs, maintenance, and replacement estimates (“Services”). All information provided on our website or through communications is for general informational purposes and may change without notice.

Quotes, pricing, and availability are subject to confirmation and may vary depending on your equipment, service area, and job conditions.

2) Scheduling, Estimates & Customer Responsibilities

When you request an estimate or appointment, you agree to:

• Provide accurate contact and address information

• Ensure access to the property and equipment at the scheduled time

• Notify us in advance of any special access requirements, hazards, or restrictions

We may contact you to confirm or reschedule appointments as needed.

3) Consent to Receive Communications (Phone, SMS, Email)

By providing your phone number and/or email address, you expressly consent to receive communications from Cool Solutions, including:

• Appointment confirmations and reminders

• Service and estimate follow-ups

• Customer support communications

• Promotions, special offers, and seasonal service reminders (if applicable)

Communication methods may include: phone calls, SMS/text messages, and email.

SMS/Text Messaging Consent (TCPA Compliance)

By providing your phone number, you consent to receive text messages from Cool Solutions. Message frequency may vary based on your activity and requests.

Message and data rates may apply.
Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out at any time:

• Text STOP to unsubscribe from SMS messages

• Text HELP for assistance

• For email, click Unsubscribe at the bottom of any marketing email

• You may also contact us directly at: [Insert Phone Number] or [Insert Email Address]

If you opt out, we may still send non-marketing messages related to your active service request, appointment, or account (where permitted by law).

4) Email Communications (CAN-SPAM Compliance)

If you provide your email address, you agree we may send you emails regarding your service request and optional marketing messages. Our emails will include:

• Our company identification

• A valid method to unsubscribe

• A clear opt-out option for marketing emails

You can unsubscribe anytime using the link in the email.

5) Information We Collect

When you submit a form or request service, we may collect:

• Name

• Phone number

• Email address

• Address/location information

• Service-related details (HVAC issues, equipment info, scheduling preferences)

• Website usage data (such as IP address, browser type, pages visited)

6) How We Use Your Information

We may use your information to:

• Respond to inquiries and provide estimates

• Schedule and perform services

• Send reminders, updates, and service-related notifications

• Provide customer support

• Improve our website, marketing, and service offerings

• Send promotional communications (when applicable and permitted)

7) How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary to operate our business, including:

• With service providers (CRM systems, scheduling platforms, SMS/email providers) that help us communicate and manage operations

• To comply with legal obligations or protect rights and safety

• In connection with a business transfer, merger, or acquisition (if applicable)

All service providers are expected to safeguard your data and use it only for authorized purposes.

8) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee complete security. You understand that you share information at your own risk.

9) Cookies & Analytics

Our website may use cookies and similar technologies to improve user experience and understand website performance. You can adjust cookie settings in your browser. Some website features may not function properly if cookies are disabled.

10) Third-Party Links

Our website may include links to third-party sites. We are not responsible for the content, privacy practices, or security of those sites.

11) Intellectual Property

All content on this website (text, logos, images, graphics, designs) is owned by Cool Solutions or used with permission. You may not copy, reproduce, distribute, or use our content without written consent.

12) Limitation of Liability

To the fullest extent permitted by law, Cool Solutions will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or communications. Our liability for any direct claims will not exceed the amount paid for Services, if any, related to the claim.

13) Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services means you accept the updated Terms.

14) Contact Us

If you have questions about these Terms or your personal information, contact us:

Cool Solutions of Central Florida
Phone: (407) 416-8148
Email: todd@coolsolutionscfl.com
Address: 1429 Dolgner Place, Sanford, Florida 32771